October 6, 2008 / 4:03 AM / 11 years ago

Ask revamps for faster Web search, better relevance

NEW YORK, Oct 6 (Reuters) - IAC Corp’s IACI.O Ask.com is overhauling its Web search engine to deliver faster results and improved relevance as it bids to win share from market leader Google Inc (GOOG.O).

Ask Chief Executive Officer Jim Safka said on Monday his company could win customers with a search that is 30 percent faster than before. Early tests showed a 16 percent increase in the rate at which customers returned to use its new search page, he said.

The company believes it can grow market share and revenue by taking advantage of the distractions of competitors such as Yahoo Inc YHOO.O and Microsoft Corp (MSFT.O), who have spent most of the year in on-off merger talks. Yahoo and Microsoft are No.2 and No.3, respectively, in U.S. search.

“We view this as a 24-month window of opportunity that we can drive a truck through,” Safka said in a interview with Reuters.

Safka said if Ask increases the rate at which customers return to its site and attracts new users it will increase the advertising revenue it brings in.

The majority of Ask’s revenue comes through a search advertising partnership with Google, which brings up links of relevant advertisers in response to a user’s search query. IAC said in July that Ask’s revenue per query increased last quarter thanks to the improved economics of the much larger Google search ad platform.

Yahoo reached a similar agreement with Google in June. That deal has been opposed by some industry watchers on anti-trust grounds and is being reviewed by regulators.

Google is the dominant Web search service in the United States, growing in August to more than 63 percent market share, according comScore, a Web audience measurement firm.

Yahoo was second with a fall to 19.6 percent share and Microsoft dipped to 8.3 percent. Ask was fourth, growing slightly to 4.8 percent.

“It’s all about growth, this category is growing no matter what the economy is doing,” said Safka.


Safka said its relaunched search engine will improve search relevance by adding structured data feeds to its results rather than finding random or unorganized data from around the Web like most search engines do.

For instance, if a user searches for “What’s on TV tonight?” the results will bring up licensed TV listing results for the user’s local cable operator based on their IP address or if the user types in a local zip code.

“We’re expanding the depth and breadth of our structured data to bring users serendipitous results,” said Safka.

He said it takes consumers three clicks to find what they are searching for online.

“Ask.com’s goal is to reduce this to one click of the search box,” he added. (Editing by Andre Grenon)

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