June 28, 2018 / 7:54 PM / 3 months ago

AT&T to pay $5.25 million to settle U.S. probe into '911' call outages

WASHINGTON, June 28 (Reuters) - AT&T Inc will pay $5.25 million to settle a U.S. investigation after two outages in 2017 prevented about 15,000 callers from making emergency “911” calls, documents show.

The Federal Communications Commission said Thursday AT&T had agreed to make changes to reduce the likelihood and impact of future 911 outages and improve notifying 911 call centers of outages.

AT&T said it has “taken steps to prevent this from happening again.”

The FCC said the 911 service outages were the result of planned network changes implemented by AT&T inadvertently interfering with the company’s routing of 911 calls. (Reporting by David Shepardson; Editing by Lisa Shumaker)

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