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British Gas targets winning back customers from rivals - Sky News
February 20, 2014 / 12:15 AM / 4 years ago

British Gas targets winning back customers from rivals - Sky News

Feb 19 (Reuters) - Centrica-owned British Gas is looking at ways to win back customers amid ongoing political debate on excessive profit margins by top six gas suppliers, Sky News reported on Wednesday.

The news service said that Britain’s biggest gas supplier, British Gas, is expected to confirm on Thursday that about 370,000 customer accounts defected to rivals during the final quarter of its financial year. ()

The gas major is scheduled to release its full-year earnings report on Feb. 20. The company could not be reached outside of normal business hours.

The group is expected to say on Thursday that its operating profit, which is forecast to be about 2.7 billion pounds, gives the company the scale to secure long-term gas supplies for the UK, Sky News said.

The “Big Six”, British Gas, SSE, EDF , RWE npower, E.ON and Scottish Power, which are the top suppliers of Britain’s energy retail market have come under scrutiny for making profits by overcharging customers.

Sky reported that Centrica is expected to publish new data on Thursday aimed at supporting its argument that its profit margins on domestic energy supply are not excessive.

Soaring energy costs have also become a big political issue in Britain since opposition Labour leader Ed Miliband said in September he would freeze consumers’ bills for 20 months if he wins the next national election in 2015.

Energy Secretary Ed Davey last week said former gas monopoly British Gas might be broken up to put a stop to excessive profit margins charged by Britain’s biggest gas supplier.

British government started an annual energy market competition probe last year to address consumer complaints over increasing energy bills, the first report details of which are due end of March.

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