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By Jeremy Wagstaff
JAKARTA, Dec 21 (Reuters) - Until this year, 1,000 or so residents of Mambi on Indonesia’s Sulawesi island used their mobile phones as calculators, cameras and music players. But only if they rode up to five hours by bus or motorcycle over muddy roads could they actually use them for their primary purpose: to make phone calls or send messages.
And they’re not alone.
According to a study released in October by the GSM Association (GSMA), a grouping of mobile operators, 1.5 billion people lack access to a cellphone signal.
This is primarily because cellular operators haven’t considered connecting remote communities such as Mambi worth the cost. But with demand for cellphone services in rural parts of the developing world rising, and the cost of the technology to connect them falling, the equation is changing.
That means rural folk like those in Mambi will form the bulk of some 700 million new cellular subscriptions in the next five years, reckon the GSMA.
“The barrier to entry is no longer the device but the availability of the network,” says Prashant Gokarn, chief strategy and planning officer at Indosat Tbk PT, Indonesia’s second largest operator.
This shift has led to a rash of moves by operators to reach beyond the low-hanging fruit of urban subscribers to connect “the unsignalled”.
Driving this shift are small companies like Ireland’s Altobridge, which offers base stations at a fraction of the cost of traditional ones designed for urban environments. They are powered by solar panels, removing the need for regular shipments of diesel to keep them going, and also reduce the load on traffic back to the network - called backhaul.
While installing an urban base station with tower, power and air conditioning in remote areas would cost around $250,000, says Altobridge’s marketing director Peter Tuomey, his solar powered station costs a fifth that. And the monthly costs are reduced in part by routing local calls back through the base station - rather than sending them over the satellite backhaul.
Not all such technology is exclusive to smaller players such as Altobridge, but their willingness to share some of the risk has helped them carve a niche away from main players like Nokia , Siemens Networks, Ericsson and Huawei.
India’s Vihaan Networks Ltd (VNL), for example, has deployed hundreds of thousands of such base stations across the developing world. Says founder and CEO Rajiv Mehrotra of his bigger rivals: “We start where they stop.”
In Indonesia Indosat and Altobridge have jointly installed base stations in nearly 100 sites, including Mambi. That’s only a start: Altobridge estimates 35 million Indonesians - about 14 percent of the population - do not have access to a cellphone network.
But it’s already making a difference.
In Mambi, for example, Altobridge sent one of its engineers, Australian Sean Heffernan, at the beginning of the year to set up two base stations covering a cluster of villages.
He was surprised at what he found: not only was he told he was the first white man many of the villagers had seen, but he observed a relatively prosperous life. Mambi had a paved high street, school and restaurants, all partly funded by thriving cocoa, coffee and rice growing and remittances from relatives working overseas.
But soon after the network was up and running, the change was visible. Residents could phone doctors in the regional capital, Makassar, check market prices of goods they sold like chilies and lemons rather than guess them, and order supplies from town instead of trekking several hours there and back.
“It basically changed their lives,” he said.
That may only be the start. In Indonesia’s far east region of Papua, where base stations have been in place longer, their deployment has been followed by the arrival of bank branches, government services and retail businesses, says Indosat’s Gokarn.
That’s because such services all rely on communications. Djemi Suhenda, deputy president director of Indonesia’s Bank BTPN, said his bank was keen to reach out to such communities, but must first wait for the telephone operators, or telcos.
“As the economy grows, as the middle income grows, these are the future customers of telcos,” he says.
“And for us, it’s simple: we’re a mass market bank and so these are the customers we’d like to see.”
Indeed, research indicates the arrival of a cellphone signal does have an economic impact. A study for Nordic telecoms group Telenor by Deloitte in 2008 suggested that a 10 percent rise in mobile penetration would boost the long-term GDP rate of a developing country by 1.2 percent. Indian researchers came to similar conclusions in 2009.
Key, though, to any wider deployment is going to be whether such moves pay off for operators. Indosat’s Gokarn said that while his company recognises the benefits of being the first to arrive in a village like Mambi, figuring out pricing is key.
Charge local users too much and you hit “miscall culture” - where users call a distant friend but hang up before he or she answers. That prompts the friend to call back, potentially losing the operator revenue to a rival network.
Instead, Indosat cut tariffs. While the average revenue per user didn’t necessarily rise, the increased traffic pushed up a more relevant metric: the average revenue per base station.
“It’s probably not a good model to price it very high,” Gokarn said.
This seems to match Altobridge’s broader experience.
“Mobile spend levels in these newly connected rural villages is generally on par with the national average,” says Tuomey. “However, in some cases, we are actually seeing average monthly spend in rural villages exceeding the national average.”
For some the technology has more ways to go.
University of California, Berkeley, PhD student Kurtis Heimerl has spent the past few months in a remote Papuan village testing a base station he helped develop that powers down when it’s not in use, saving up to 80 percent of the energy usually required. Incoming calls automatically wake up the unit, while outgoing callers can activate it with modified cellphones.
“It’s not about the cost of the base station anymore,” he said. “It’s power.”
Others would like to see telecommunications spread to rural areas more quickly by turning to open source software that in effect replaces much of the traditional hardware needed for cellular telephony.
Indonesia technology activist Onno Purbo, for example, has been pushing the government to allow his open-source base stations to connect to existing providers. Deploying such technology is not only cheaper, he says, but it means communities don’t have to wait for operators.
“The long-term goal is to bring connectivity to those who don’t have it,” he says. “The normal strategy is to ask commercial operators to do these things.”
Onno has had little luck so far. More promising is the commercial deployment of technology allowing faster 3G connections to rural areas. While most solar-powered base stations only support voice, short message service and very rudimentary 2G services, the next step is to add more power-hungry 3G data. Altobridge’s Tuomey says he’s working to commercially deploy mobile broadband with Malaysia’s Maxis.
Whether its 2G or 3G, says VNL’s Mehrotra, there’s no question that there’s pent-up demand. “We see the traffic and it’s unbelievable,” he says.
“They talk, talk, talk. They want to talk to everyone.” (Editing by Mark Bendeich)