August 6, 2010 / 11:50 AM / 10 years ago

Apple ordered to publicise iPod fix in Japan

TOKYO, Aug 6 (Reuters) - Japan’s trade ministry has ordered Apple Inc’s (AAPL.O) Japan unit to state on its website that users who are concerened about their iPod nano portable music player catching fire can receive a replacement battery.

The ministry ordered Apple to publish an “easy to understand” statement online explaining how users of the devices — responsible for four cases of minor burns in Japan — can receive replacement batteries and obtain advice, a spokesman for the ministry said on Friday.

The Japan arm of Apple, the world’s biggest technology company by market value, came under scrutiny last week when it was ordered to explain 27 incidents of overheating in some models of its first generation iPod nano portable music players.

The company said in a statement last week that the issue had been traced to a single battery supplier, and that safety was a high priority for Apple. (Reporting by Benjamin Shatil)

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