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AT&T changes fee policy for customer contracts

The AT&T logo in an undated handout photo. AT&T Inc, the biggest U.S. mobile service, said on Tuesday that it will reduce some fees for customers who exit phone contracts before they are completed, in an effort to offer users more flexibility. REUTERS/Handout

NEW YORK (Reuters) - AT&T Inc T.N, the biggest U.S. mobile service, said on Tuesday that it will reduce some fees for customers who exit phone contracts before they are completed, in an effort to offer users more flexibility.

AT&T said customers who choose to exit their contracts early will no longer be required to pay a flat early termination fee, but instead will pay based upon the amount of time that has passed since the contract was signed.

In addition, existing customers who change their level of service will not be required to extend their current agreement or sign up for a new one.

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