January 21, 2010 / 7:31 AM / in 9 years

FileTek archives e-mail for Laserfiche

FileTek has modified a version of its e-mail and desktop archiving software to work with the Laserfiche enterprise content management system, the company has announced.

The company has customized its Trusted Edge Intelligent E-mail Archive so that the e-mail and documents it captures are submitted to a Laserfiche archive, said Mark Seamans, a technology and partner relationship manager for FileTek.

“As people save documents or send or receive e-mail that meet certain policies in terms of needing to be retained, captured or filed, [the software] can automatically capture those documents, tag them and put them in the right spot on Laserfiche,” Seamans said. The document then automatically becomes a record within the system.

The software, called the Trusted Edge Intelligent Email Archive for Laserfiche, scans for e-mails and documents on the desktop that should be captured and preserved for longtime archiving. It judges which documents should be saved based on a set of rules that the administrator sets. Working with either Microsoft Outlook or Lotus Notes, it can automatically classify messages, as well as tag and annotate documents, as per the policy.

The documents are annotated so that they can later be easily found by electronic discovery (e-discovery) searches that may be carried out by law firms. The software can also save records in such a way to meet various organizational record-keeping mandates, such as the U.S. Sarbanes Oxley Act or the Health Insurance Portability and Accountability Act.

Although the Laserfiche ECM itself has records management capabilities, only those documents already in the ECM system are captured. In contrast, Trusted Edge captures the documents automatically on the user desktop machine without user intervention, said Jereb Cheatham, a Laserfiche director for education and pre-sales consulting.

FileTek’s archiving software can work with a variety of enterprise content management systems, though this version has been tailored to easily integrate with Laserfiche’s software, Seamans said. The company built out this version as part of a Laserfiche initiative to partner with other software vendors that can provide complementary functionality to the Laserfiche platform.

The Laserfiche-targeted version of Trusted Edge has improved capabilities for handling automated policies, as well as a tighter integration with the Laserfiche software itself, Seamans said.

Last month, the U.S. Department of Defense recertified that the records management edition of Laserfiche’s ECM software can be used for official records-management use by the U.S. services, under the version 3 standard of DoD policy 5015.2-STD. Although developed for military certification, 5015.2 has also been used by nonmilitary organizations as a guideline for purchasing records management systems.

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