Air France-KLM appoints first foreign CEO over union objections

PARIS (Reuters) - Air France-KLM AIR.PA named Air Canada AC.TO executive Benjamin Smith as its new boss on Thursday, opting for an outsider to steer the airline group through a fraught stand-off with unions at its French carrier.

Smith, until now the Canadian airline’s chief operating officer, will begin work as Air France-KLM chief executive by the end of September, the company said in a statement.

His appointment, backed by the French government over union objections, fills a management void left by Jean-Marc Janaillac, who stepped down as chairman and CEO in May in the wake of protracted strikes and a staff vote against his final pay offer.

But the 46-year-old aviation and travel industry veteran will have his work cut out to raise productivity at Air France and narrow the gap with leaner European rivals such as British Airways ICAG.L and Lufthansa LHAG.DE.

“I am well aware of the competitive challenges the Air France-KLM Group is currently facing, and I am convinced that the airlines’ teams have all the strengths to succeed in the global airline market,” Smith said in the statement.


He becomes the first foreign boss in Air France’s 85-year history, just as it faces a resumption of industrial action that has already wiped 335 million euros ($381 million) off first-half earnings.

FILE PHOTO: Benjamin Smith, President of Air Canada poses for a picture during a reception at the 2016 International Air Transport Association (IATA) Annual General Meeting (AGM) and World Air Transport Summit in Dublin, Ireland June 2, 2016. REUTERS/Clodagh Kilcoyne/File Photo

The French government, which commands a 14.3 percent stake in the airline and a larger share of voting rights, had indicated earlier on Thursday that it supported his hiring.

Workers’ representatives had roundly criticized the appointment of a non-French CEO, first reported in the domestic press, in a statement issued by nine major unions representing pilots, cabin crew and ground staff.

“The choice of candidate should further the defense of our national airline’s interests,” the unions said before the board decision - also invoking a U.S.-led surge in protectionism among reasons why a foreign CEO appointment should be “inconceivable”.

Unions are to discuss another round of strike action on Aug. 27, when Smith’s reported pay package of up to 3.3 million euros - if confirmed - could further fan the flames.

But alliance partners Delta Air Lines DAL.N and China Eastern 600115.SS, which each hold 8.8 percent of Air France-KLM, argued for a seasoned international aviation executive, people involved in the process have said, rather than another French former civil servant in the mould of Janaillac or his predecessors.


In a departure from precedent, President Emmanuel Macron's government backed that stance at the end of an often acrimonious succession process that saw the public withdrawal of French candidate Philippe Capron, the finance chief of utility Veolia Environnement VIE.PA.

“We’ve always said we wanted a leader for Air France with a deep knowledge of aviation,” Le Maire said during a Thursday visit to southwest France.

The Air Canada veteran “meets all the conditions set by the state as shareholder”, the minister added.

In another break with the past, the Air France-KLM and Air France boards will be led by a non-executive chairman rather than the chief executive, the group said, under a governance structure to be announced separately. Interim chairman Anne-Marie Couderc will stay on until Smith’s arrival.

Smith, who speaks French, has a strong track record in labor dealings at Air Canada, where in 2015 he led successful negotiations on a 10-year wage agreement.

After graduating in economics, he began his career at Air Ontario, a regional carrier owned by Air Canada, before leaving in 1993 to found his own travel agency.

Nine years later he rejoined Canada’s biggest airline, where he oversaw the launch of separately branded low-fare operations and a global network expansion which, combined with the labor deals, cemented its rebound from a 2009 brush with bankruptcy.

Serious progress on Canadian labor talks became possible, however, only after the then conservative government intervened repeatedly to break strikes, sometimes by threatening new laws.

The deals themselves also required unions to sign away their right to strike providing agreed milestones were met - another feat unlikely to be reproduced in France, where legal constraints on industrial action are fewer and hotly contested.

Smith may face an altogether stiffer challenge in renegotiating Air France union contracts, aviation experts warn.

“It’s going to be a tough job,” said James Halstead, a consultant at UK-based Aviation Strategy.

“British Airways went through this nearly 20 years ago, Lufthansa ... finally came to a reasonable Germanic compromise in the last few years,” he said. “Air France has not been able to do it.”

Reporting by Laurence Frost and Richard Lough; Additional reporting by Victoria Bryan in Frankfurt and Allison Lampert in Montreal; Editing by Emelia Sithole-Matarise and Alexandra Hudson