September 25, 2018 / 1:05 PM / 3 months ago

Ryanair not informing passengers about strike, Belgian union says

FILE PHOTO: Ryanair logo is pictured on the the jacket of a cabin crew member ahead of a news conference by Ryanair union representatives in Brussels, Belgium September 13, 2018. REUTERS/Francois Lenoir/File Photo

BRUSSELS (Reuters) - A Belgian trade union warned on Tuesday that Ryanair (RYA.I) is “playing with fire” in its handling of a planned cabin crew strike across five countries on Sept. 28, by not warning passengers about possible disruptions to flight schedules.

The company is continuing to sell tickets for flights on Friday and is not responding to queries from customers about the status of their flights on that day, the Belgian cabin crew union CNE said in a statement.

“This situation is totally irresponsible,” the union said. Ryanair did not immediately respond to a request for comment.

Cabin crew unions in Belgium, Spain, Portugal, Italy and the Netherlands are planning a 24-hour strike on Sept. 28 over Ryanair’s labor agreements. They plan to strike once a month until their demands are met.

Some pilots’ associations are also planning to join the strike.

The Belgian cabin crew union predicted that the strike would be the biggest ever seen in Europe and cause the cancellation of about 80 percent of flights from Charleroi Airport and probably all of the airline’s flights from Brussels Airport.

Earlier in September, Ryanair rejected claims by the unions that the strike would cause “travel chaos” and said the airline would warn affected customers of a small number of flight cancellations.

During a walkout by pilots and crew earlier this month, the airline was forced to cancel 150 of its 400 German flights.

Customers on Twitter have asked the Irish airline about the status of their flights on Sept. 28. Ryanair has responded to some that it expects “the vast majority of cabin crew to work as normal on Sept. 28, as they have during previous strikes” and that “all fights are scheduled to operate.”

Reporting by Daphne Psaledakis; Editing by Kirsten Donovan

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