August 22, 2014 / 9:22 PM / 3 years ago

CORRECTED-Walgreen stores go offline due to technical glitch

(Corrects to “orders may have been lost” from “orders were lost” in third paragraph)

Aug 22 (Reuters) - Pharmacy chain Walgreen Co suffered a system outage for several hours on Friday, taking all of its 8,200 pharmacy outlets offline and delaying prescription orders.

The company faced a “technical issue” during a system update and had to bring the entire system offline to resolve it, spokesman Michael Polzin said.

Some prescription orders may have been lost as a result of the outage, Polzin said, but most were queued and processed when the system was restored.

The pharmacy system was back online by 02:00 p.m. ET.

Shares of Walgreen closed at $61.05 on Friday on the New York Stock Exchange. (Reporting by Ramkumar Iyer in Bangalore; Editing by Saumyadeb Chakrabarty)

0 : 0
  • narrow-browser-and-phone
  • medium-browser-and-portrait-tablet
  • landscape-tablet
  • medium-wide-browser
  • wide-browser-and-larger
  • medium-browser-and-landscape-tablet
  • medium-wide-browser-and-larger
  • above-phone
  • portrait-tablet-and-above
  • above-portrait-tablet
  • landscape-tablet-and-above
  • landscape-tablet-and-medium-wide-browser
  • portrait-tablet-and-below
  • landscape-tablet-and-below