The Exchange: Consumers have the retail whip hand

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Shoping carts are wheeled outside a Target Store during Black Friday sales in Brooklyn, New York, U.S., November 26, 2021. REUTERS/Brendan McDermid

NEW YORK, Feb 15 (Reuters Breakingviews) - From Saks Fifth Avenue to Target, U.S. retailers are under intense pressure to change their businesses to meet consumers’ needs. Alix Partners’ Joel Bines tells Jennifer Saba it’s about more than just a shift in shopping habits. He argues that consumers now hold all the power.

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