BA sorry after technical issue delays long-haul flights

British Airways logos are seen on tail fins at Heathrow Airport in west London
British Airways logos are seen on tail fins at Heathrow Airport in west London, Britain, February 23, 2018. REUTERS/Hannah McKay

LONDON, Dec 20 (Reuters) - British Airways has apologised to customers after flights departing from the United States and elsewhere on Monday were grounded for several hours due to a technical issue.

"Our teams have now resolved a temporary issue that affected some of our long-haul flight planning systems overnight, which resulted in delays to our schedule," BA, which is owned by IAG (ICAG.L), said in a statement.

"We're sorry for the disruption caused to our customers' travel plans."

Some passengers took to social media to report they had spent up to three hours waiting at John F Kennedy International Airport in New York.

The technical issue did not affect flights that had already departed and was not a safety issue, BA said.

Reporting by James Davey, Editing by Kylie MacLellan

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