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Macy's Frequently Asked Questions

Macy’s does not outright offer a birthday discount. However, Star Rewards members do receive an exclusive birthday surprise for the month their birthday falls on.

Macy’s does not currently offer a student discount. However, you can still save by taking advantage of frequent sales and coupons here at Reuters.

The Macy’s Friends and Family sale is not held at the same time every year. Additionally, there is more than one Friends and Family sale per year. Sign up for email or text alerts to find out when these sales begin.

Yes, customers can receive free shipping with Macy’s. Some Star Rewards members receive free shipping if they spend a certain amount on their order. Higher-tier members receive free shipping on all orders.

Macy’s does offer price matching on certain purchases. To qualify for a price adjustment, you must request it within ten days of your original purchase date. Additionally, purchases made using a coupon will not qualify.

To use a coupon with Macy’s, start by copying the discount code you want to use. Paste the code in the applicable box when you check out and click apply. The discount will be added directly to your cart.

You are not able to stack promo codes when shopping with Macy’s. You are allowed one promo code per purchase, so compare them at checkout for the best value.

Macy’s offers both physical and digital gift cards. You can purchase both online, and physical gift cards are available in stores. When purchased online, gift cards come in predetermined denominations. 

If you purchase a digital gift card, you can send it to someone the same day you purchase it. If you are buying a physical gift card to mail to someone, it will take a little time to reach them. 

By selecting Klarna as a payment method when shopping with Macy’s, you can split your order into four equal payments with no interest! To use Klarna, simply select it as your payment method when checking out. Your first payment will be charged when your order is shipped. After that, you will be charged for the remaining three payments every two weeks. 

Macy’s has a 30-day return policy for most returns. Additionally, items being returned must be in the same condition you purchased them in. 

If you receive a damaged order in the mail, Macy's is willing to provide either a replacement or a full refund for the damaged product. 

The rule has a few exceptions depending on what you purchased; for more information, please visit the website or contact customer service.

Top Deals & Macy's Promo Codes

Promotion TypeCoupon Codes & OffersDiscount ValueStatus
CodeMacy's coupon for $10 off orders of $25 or more$10 OffExpired
Code25% off everything using this Macy's coupon code25% OffExpired
CodeMacy's Promo Code: 20% off select sale and clearance orders above $5020% OffExpired
CodeOver 15% off furniture, appliances, and homewares - Macy's discount code15% OffExpired