Profile: JD.com Inc (JD.O)
14 Jun 2019
JD.com, Inc., incorporated in January 2014, is an online direct sales company. The Company engages in the sale of electronics and home appliance products and general merchandise products (including audio, video products and books) sourced from manufacturers, distributors and publishers in China on the Internet through its Website, www.jd.com. It also offers an online marketplace that enables third-party sellers to sell their products to customers on the Company's Website. The Company operates through the provision of a single class of services for accelerating and improving the delivery of its products over the Internet. The Company also offers online and in-person payment options and customer services. The Company operates approximately 210 warehouses with an aggregate gross floor area of approximately four million square meters in over 50 cities.
The Company's technology platform's Website and mobile applications provide customer interface, including search engine and customized product recommendations. Its customer relationship management system tracks customer information, including customers' outstanding orders, order and payment history, and settings and preferences. Its supplier interfaces support functions, such as order tracking and inventory checking, and provide data analytics. Its supply chain management system includes sales forecasting, inventory management, inventory reallocation, inventory restocking, supplier management, supplier evaluations and other subsystems. Its technology platform also includes a warehouse management system, which includes features, such as multiple location inventory management, cross-docking, pick-and-pack, packaging, labeling and sorting functions. It also includes a delivery management system. Its transaction processing system handles transaction processing, online receipts and disbursements, remote reimbursement and other prerequisites, and business intelligence system. It operates over 5,370 delivery stations and pickup stations in approximately 2,350 counties and districts across China.
The Company's offerings are organized into over 10 product categories on its Website. Under Computers, it includes desktop, laptop and other varieties, as well as printers and other office equipment. It also offers mobile handsets and other digital products; home appliances; automobiles and accessories; shoes, bags, jewelry and luxury goods; furniture and household goods, and cosmetics and other personal care items, and cleaning products. It also offers food, beverage and fresh produce; nutritional supplements; books, e-books, music, movies and other media products; mother and childcare products and toys; sports and fitness equipment and watches; virtual goods, including online travel agency, tickets to the performing arts, and credits for online games and cell phones, and financing services and financial products. The Company offers a selection of discounted products on special occasions and holds daily promotions for selected products for a limited period of time. The Company's subsidiaries include Jingdong Technology Group Corporation, Jingdong Logistics Group Corporation and JD.com International Limited (Hong Kong).
The Company competes with Alibaba Group, Amazon China, Suning Appliance Company Limited, Walmart and Gome Electrical Appliances.
10/F, Building A, North Star Cnt
No.8, Beichen West Street, Chaoy
BEIJING BEJ 101111
Company Web Links
- U.S. retailers' halting outlook reveals scale of tariff fear
- China's JD reports slowest revenue growth on record in first quarter
- UPDATE 1-China's JD reports slowest revenue growth on record in Q1
- China's JD.com beats 1st-qtr revenue estimates
- MEDIA-Chinese e-commerce giant JD.com closes down Australia office - AFR