United States

Profile: Diebold Nixdorf Inc (DBD.N)

DBD.N on New York Stock Exchange

11 Dec 2017
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Diebold Nixdorf, Incorporated, incorporated on August 11, 1876, provides connected commerce services, software and technology. The Company's geographic segments include North America (NA), Asia Pacific (AP), Europe, Middle East and Africa (EMEA), and Latin America (LA). These segments sell and service financial self-service (FSS), retail solutions and security systems.

Financial Self-Service

The Company provides connected commerce solutions to financial institutions. These solutions are supported by a field service organization. The Company also offers hardware-agnostic, omni-channel software solutions for automated teller machines (ATMs) and a host of other self-service applications. These offerings include configurable, enterprise-wide software that automates and migrates financial services across channels, changing the way financial products are delivered to consumers. The Company offers an integrated line of self-service solutions and technology, including ATM outsourcing, ATM security, deposit automation, recycling, payment terminals and software. The Company also offers functionality terminals capable of supporting mobile cardless transactions and two-way video technology to bank branch automation. The Company is a supplier of ATMs and related services. The Company's service includes installation and ongoing maintenance of its products, availability management, branch automation and distribution channel consulting.

The Company provides end-to-end managed services and full outsourcing solutions, which include remote monitoring, troubleshooting for self-service customers, transaction processing, currency management, maintenance services and full support through person-to-person or online communication. The Company provides value to its customers by offering an array of hardware-agnostic managed services and support. The Company's service organization provides strategic analysis and planning of new systems, systems integration, architectural engineering, consulting and project management that encompass all facets services, software and technology of a self-service implementation. The Company focuses on securing multi-vendor services contracts in North America.

The Company offers integrated, multi-vendor ATM software solutions to meet the demands of a customer's self-service network. As of December 31, 2016, the Company had five types of self-service software that it provides for customers, which include terminal application software, automation technology software, operational software, marketing software and security. Terminal application software provides the ability to integrate into traditional and multi-vendor environments. Automation technology software enables the self-service platform to transform into an enterprise banking solution that can connect to other banking channels and systems for a consistent user experience, functionality and operational efficiencies. Operational software provides centralized management of the entire self-service fleet. Marketing software allows financial institutions to provide personalized interaction with the consumer through the self-service channel. The Company offers a range of self-service solutions, including a range of teller automation terminals, as well as ATMs capable of cash dispensing and a number of functionalities, including check and cash deposit automation, cash recycling, mobile capabilities and two-way video.

Retail Solutions

The Company's retail solutions consist of omni-channel retailing, store transformation and global delivery excellence. Omni-channel retailing ensures a consumer experience across a range of consumer touchpoints. Store transformation is focused on providing technologies that improve consumer experience and productivity. Global delivery excellence drives operational improvements that increases while reducing costs. The Company is engaged in developing, delivering and operating integrated information technology (IT) solutions for customers. The Company provides a modular solutions platform. Click and collect, reserve and collect, in-store ordering and return to store are shopping processes. With TP.net, the Company offers a software solution to improve end-to-end store processes in support of omni-channel retailing. TP.net and the other components of the TP Application Suite are designed on a modular principle and can be integrated fully or partially into existing infrastructures. Data from information sources, such as inventories, omni-channel transactions and customer information are available at the customer touchpoints in stores, including traditional point of sale (POS) terminals and self-service checkout systems, kiosk terminals and mobile devices, such as tablets, as well as at enterprise functions at the retailer's headquarters.

The Company also provides cash cycle management services, which ensures the availability of cash recycling systems in both the front and back-offices. Additionally, the Company also provides POS technology that is being optimized continually to meet automation requirements and to support omni-channel retailing. The checkout portfolio includes modular, integrated and mobile POS systems. Supplementing the POS systems is a range of peripherals, including printers, scales and mobile scanners, as well as the cash management portfolio, which offers a range of banknote and coin processing systems. Also in the portfolio, the Company provides self-checkout terminals that ensure a consistent purchasing experience with the focus on speed, convenience and flexibility.

Security Solutions

The Company provides security solutions, which combine a services portfolio and products to help address its customers' needs. The Company provides its customers with technological advances to protect their assets, improve the workflow and increase the return on investment. The Company provides services for a portfolio of physical security offerings, in addition to serving as a national locksmith. The product portfolio consists of two product groups, facility products and barrier solutions. Facility products include pneumatic tube systems for drive-up lanes, as well as video and audio to support remote transactions. Barrier solutions include vaults, safes, depositories, bullet-resistive items and under-counter equipment.

The Company, in international locations, provides a range of electronic security services and products, as well as monitoring solutions. The Company provides security monitoring solutions, including remote monitoring and diagnostics, fire detection, intrusion protection, managed access control, energy management, remote video management and storage, logical security and Web-based solutions through its SecureStat platform.

Brazil Other

The Company provides voting machines for official elections and the terminals for the governmental lottery and correspondent bank. As of December 31, 2016, the Company distributed voting machines and terminals in more than 11,000 locations across Brazil.

The Company competes with NCR, Nautilus Hyosung, GRG Banking Equipment, Glory Global Solutions, Oki Data, Triton Systems, Fujitsu, Hitachi-Omron, Hantle/GenMega, KEBA, Perto, KAL, IBM, HP, MICROS, Toshiba, FEC, Cummins Allison and Fiserv Inc.

Company Address

Diebold Nixdorf Inc

5995 Mayfair Rd
PO Box 3077
NORTH CANTON   OH   44720-8077
P: +1330.4904000

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