Profile: Flooidcx Corp (FLCX.PK)
Flooidcx Corp, formerly Gripevine Inc., incorporated on January 7, 2014, is engaged in the development and marketing of Gripevine. GripeVine is a proprietary complaint-resolution platform for the facilitation and management of social customer service via centralized communication, rating, and review tools. The tools offered to businesses and consumers incentivize positive and amicable outcomes and reward reliable consumers and responsive businesses. It operates on three levels: local search, business ratings and reviews industry; collection and distribution of customer commentary, sentiment, and feedback to organizations; and social customer service, which includes the provision of company administration and management tools for the back-office, aimed at customer response and loyalty enhancement.
The Company’s platform includes the handling of ratings, reviews, complaint resolution statuses while offering data collection features such as scoring, polling, comments, voting, and credibility points. Consumers with legitimate customer service complaints can post it (plant a gripe) and connect with companies who in turn can interact with their customers on a level playing field to find an amicable resolution. Gripevine also helps consumers connect with one another on a social level. Gripevine allows users to see common interests and concerns, answer polls, upvote and downvote and share guidance and advice among the consumer community of social customer service.
The Company competes with Google, Yahoo, Bing, Yelp, Angies List, Google Reviews, Trip Advisor and Zomato.
1282A Cornwall Road
OAKVILLE ON L6J 7W5