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Profile: HealthStream Inc (HSTM.O)

HSTM.O on Nasdaq

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23 Aug 2019
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HealthStream, Inc. (HealthStream), incorporated on September 27, 1990, provides workforce and provider solutions for healthcare organizations. The Company operates in two segments: HealthStream Workforce Solutions and HealthStream Provider Solutions. HealthStream's products and services are organized into two segments: Workforce Solutions and Provider Solutions. Its products and services help healthcare organizations meet ongoing talent management, training, education, assessment, competency management, compliance, provider credentialing and privileging management, and provider enrollment needs. HealthStream's solutions are provided to a range of customers within the healthcare industry across the continuum of care. Delivered primarily as Software-as-a-Service (SaaS), the Company's solutions focus on challenges facing the healthcare workforce and healthcare organizations, including the need to manage, retain, engage and develop healthcare workforce talent; meet compliance requirements; manage ongoing medical staff credentialing and privileging processes, and deliver patient experiences of care in healthcare organizations.

HealthStream Workforce Solutions

The Company's workforce development solutions, which consist of SaaS and subscription-based products, are used by healthcare organizations to meet a range of their talent management, training, certification, competency assessment, performance appraisal, and development needs. Its content libraries allow its customers to subscribe to an array of additional courseware, which includes content from healthcare and nursing associations, medical and healthcare publishers, and other content providers. Additionally, medical device companies and other industry partners offer online training support through HealthStream's platform for their products and they sponsor continuing education directly to healthcare workers. These solutions provide, deliver and track computer-based education for its customers in the United States through its SaaS model. The Company delivers courseware to its customers primarily through its learning application, the HealthStream Learning Center (HLC), while the Company delivers competency management and performance appraisal tools through its applications known as the HealthStream Competency Center (HCC) and HealthStream Performance Center (HPC), respectively, which are all on its SaaS-based platform, along with a series of other applications. HealthStream offers an array of other applications on its platform, each serving a function for hospitals and health systems.

HealthStream Provider Solutions

The Company's Provider Solutions products offer healthcare organizations software applications for administering and tracking provider credentialing, privileging, call center and enrollment. Its provider solutions are offered through its business segment that is branded in the marketplace as Echo, a HealthStream Company. Echo solutions enable healthcare organizations to launch paperless credentialing processes. EchoCredentialing is a platform that manages medical staff credentialing and privileging processes. Healthcare organizations leverage EchoCredentialing to support enterprise-wide or regional Credentialing Verification Organizations (CVOs), unified privileging, peer review, one-click integration with CVO services, and the move to paperless processes. EchoOneApp is a provider enrollment platform, which includes automatic form population directly from a continuously updated library of over 3,500 preformatted payer form templates, as well as online form integration. EchoAccess is its enterprise class platform to support hospital call centers with physician referral, call triage, provider directories, class enrollment, and discharge planning functionalities. EchoAnalytics offers an array of validation tools and EchoOnboarding consists of an onboarding dashboard with a workflow functionality, along with onboarding navigator tools to facilitate coordination of the provider onboarding process.

The Company competes with Cornerstone OnDemand, Healthcare Source, Oracle, SABA, SAP, Workday, SumTotal Systems, Reed Elsevier Group, Wolters Kluwer, Bertelsmann, Gallup, National Research Corporation, Press Ganey Associates, Studer Group, Professional Research Consultants, Inc., IBM, TNS Global, MD-Staff and symplr.

Company Address

HealthStream Inc

209 10th Ave S Ste 450
NASHVILLE   TN   37203-0788
P: +1615.3013100
F: +1615.3013200

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