Profile: Marsh & McLennan Companies Inc (MMC)
16 Jul 2019
Marsh & McLennan Companies, Inc., incorporated on March 17, 1969, is a professional services firm offering clients advice and solutions in risk, strategy and people. The Company is the parent company of various risk advisors and specialty consultants, including Marsh, the insurance broker, intermediary and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of human resource (HR) and investment related financial advice and services, and Oliver Wyman Group, the management, economic and brand consultancy. The Company conducts business through two segments: Risk and Insurance Services, which includes risk management activities (risk advice, risk transfer and risk control and mitigation solutions), as well as insurance and reinsurance broking and services, and Consulting includes health, retirement, talent and investments consulting services and products, and specialized management, economic and brand consulting services.
Risk and Insurance Services
The Company conducts business in the Risk and Insurance Service segment through Marsh and Guy Carpenter. Marsh is engaged in delivering risk advisory and insurance solutions to companies, institutions and individuals around the world. Marsh's contributions include introducing the practice of client representation through brokerage, the discipline of risk management, the globalization of risk management services, and the development of service platforms that identify, quantify, mitigate and transfer risk. As of December 31, 2016, approximately 30,300 Marsh colleagues provided risk management, insurance broking, insurance program management services, risk consulting, analytical modeling and alternative risk financing to a range of businesses, government entities, professional service organizations and individuals in more than 130 countries.
In its insurance broking and risk advisory business, Marsh employs a team approach to identify, quantify and address clients' risk management and insurance needs. Marsh's product and service offerings include risk analysis, insurance program design and placement, insurance program support and administration, claims support and advocacy, alternative risk strategies and a wide array of risk analysis and risk management consulting services. The firm's resources also include more than 35 risk, specialty and industry practices, including robust cyber, financial and professional service practices, along with employee health & benefits business. Marsh provides services to clients of all sizes, including large multinational companies, high growth middle-market businesses, small commercial enterprises and high net-worth private clients. Marsh has advisory and placement services that benefit large domestic and international companies and institutions facing complex risk exposures.
The solutions-based segment, middle market and corporate clients are served by Marsh's brokerage operations around the globe and constitute clients served by Marsh & McLennan Agency (MMA) in the United States, Jelf/Bluefin in the United Kingdom and portions of Marsh's international business. MMA offers a range of commercial property and casualty products and services, as well as solutions for employee health and benefits, retirement and administration needs and a growing personal lines business in the United States and Canada. MMA provides advice on insurance program structure and market dynamics. As of December 31, 2016, Jelf and Bluefin serviced more than 250,000 clients, primarily in the small to mid-market segment across the United Kingdom, and offered technical advice, bespoke products and services, including claims consultancy, employee health and benefit, personal lines solutions and risk management.
Clients in the Small Commercial market segment face less complex risks and are served by Marsh's product and placement offerings and growing capabilities in digitally enabled distribution. Schinnerer Group is consisted of Victor O. Schinnerer & Co. in the United States and ENCON Group Inc. in Canada. It is an underwriting manager of professional liability and specialty insurance program. In the United States, Victor O. Schinnerer & Co. provides risk management and insurance solutions to over 35,000 insureds through a national third-party distribution network of licensed brokers. As of December 31, 2016, ENCON Group Inc., a managing general agent in Canada, offered professional liability and construction insurance, as well as group and retiree benefits programs and claims handling for individuals, professionals, organizations and businesses.
Dovetail Insurance is a provider of cloud-based insurance services tailored to the United States small commercial market. Based in Columbia, South Carolina, Dovetail has developed a cloud-based technology platform that enables independent insurance agents, on behalf of their small business clients, to obtain online quotes from various insurance providers and bind insurance policies in real time. The process enables independent agents to deliver service and product selection, while giving insurance providers access to a platform for distributing their products. Individual high net worth clients are serviced by Marsh's Private Client Services (PCS), MMA and other personal lines businesses globally. These businesses provide a single-source solution for high net worth (HNW) clients. Using a consultative and advisory centric approach, exposures are analyzed and customized programs provide coverage for clients with asset portfolios.
In addition to insurance broking, Marsh provides certain other specialist advisory or placement services, Marsh Risk Consulting (MRC), Marsh Global Analytics, Marsh Captive Solutions, Bowring Marsh, Torrent Technologies and Marsh ClearSight. MRC is a practice comprising specialists that advise clients on identifying exposures, use data and analytics to assess critical business activities and evaluate existing risk practices and strategies. MRC provides client services in five principal areas: Property Risk and Asset Valuation; Workforce Strategies; Claims Consulting; Strategic Risk and Cybersecurity Consulting, and Financial Advisory Services. Marsh Global Analytics employs a suite of solutions, including global placement data viewed using PlaceMAP (a benchmarking and placement application), statistical and financial analyses, decision modeling, catastrophic loss modeling and the Marsh Analytical Platform.
As of December 31, 2016, Marsh Captive Solutions served over 1,250 captive facilities, including single-parent captives, reinsurance pools and risk retention groups. Bowring Marsh is an international placement broker for property and casualty risks. Torrent Technologies is a service provider to Write Your Own (WYO) insurers participating in the National Flood Insurance Program (NFIP) in the United States. Marsh ClearSight is a cloud-based software platform that serves the needs of risk management professionals, insurance carriers and third-party administrators, through integrated technology, analytics and data services solutions across risk, safety and claims management.
Guy Carpenter is the Company's reinsurance broker. The workforce consists of approximately 2,300 professionals providing clients with a combination of specialized reinsurance broking solutions, strategic advisory services and analytics solutions. Guy Carpenter creates and executes reinsurance and risk management solutions for clients around the world through risk assessment analytics, actuarial services, product knowledge and trading relationships with reinsurance markets. Client services also include contract and claims management and fiduciary accounting.
Acting as a broker or intermediary on all classes of reinsurance, Guy Carpenter places two types of property and casualty reinsurance: treaty reinsurance, which involves the transfer of a portfolio of risks, and facultative reinsurance, which involves the transfer of part or all of the coverage provided by a single insurance policy. Guy Carpenter provides reinsurance services in a range of specialty practice areas, including agriculture; alternative risk transfer (such as group-based captives and insurance pools), aviation and aerospace, casualty clash (losses involving multiple policies or insureds), construction and engineering, credit, bond and political risk, cyber, excess and umbrella, flood, general casualty, life, accident and health, marine and energy, medical professional liability, professional liability, program manager solutions, property, public sector, retrocessional reinsurance (reinsurance between reinsurers), surety (reinsurance of surety bonds and other financial guarantees), terror, and workers compensation.
Guy Carpenter offers clients alternatives to traditional reinsurance, including industry loss warranties and, through its licensed affiliates, capital markets alternatives, such as transferring catastrophe risk through the issuance of risk-linked securities. GC Securities, the Guy Carpenter division of MMC Securities LLC and MMC Securities (Europe) Limited, offers corporate finance solutions, including mergers and acquisitions and private debt and equity capital raising, and capital markets-based risk transfer solutions that complement Guy Carpenter's industry relationships, analytical capabilities and reinsurance solutions. Guy Carpenter also provides its clients with reinsurance-related services, including actuarial, enterprise risk management, financial and regulatory consulting, portfolio analysis and advice on the use of capital. Guy Carpenter's GC Analytics unit helps clients understand and quantify the uncertainties inherent in their businesses. Working in close partnership with Guy Carpenter account executives, GC Analytics specialists help support clients' critical decisions in numerous areas, including reinsurance utilization, catastrophe exposure portfolio management, new product and market development, rating agency, regulatory and account impacts, loss reserve risk, capital adequacy and return on capital.
The Company's Consulting segment conducts business through Mercer and Oliver Wyman Group. Mercer is a consulting provider in health, retirement, investments and talent. Mercer operates in the areas, including health, retirement, investments and talent. Mercer assists public and private sector employers in the design and management of employee healthcare programs; administration of health benefits and flexible benefits programs, including total benefits outsourcing; compliance with local benefits-related regulations, and the establishment of health and welfare benefits coverage for employees. Mercer provides a range of strategic and compliance-related retirement services and solutions to corporate, governmental and institutional clients. Mercer assists clients around the world in the design, governance and risk management of defined benefit, defined contribution and hybrid retirement plans. Mercer's investments business provides clients with investment consulting and investment management services. In its investment consulting business, Mercer provides investment advice and related services to the sponsors of pension funds, foundations, endowments, insurance companies, wealth management firms and other investors in more than 40 countries. Mercer's services cover all stages of the institutional investment process, from strategy, structure and implementation to ongoing portfolio management. Mercer's talent businesses advise organizations on the engagement, management and rewarding of employees and the design of executive remuneration programs.
Oliver Wyman Group delivered advisory services to clients through three units: Oliver Wyman, Lippincott and NERA Economic Consulting. Oliver Wyman is a global management consulting firm. Lippincott is a brand strategy and design consulting firm that advises corporations around the world in a range of industries on corporate branding, identity and image. NERA Economic Consulting provides economic analysis and advice to public and private entities to achieve practical solutions to business and legal issues arising from competition, regulation, public policy, strategy, finance and litigation. NERA professionals operate around the world assisting clients, including corporations, governments, law firms, regulatory agencies, trade associations, and international agencies. NERA's specialized practice areas include antitrust, securities, complex commercial litigation, energy, environmental economics, network industries, intellectual property, product liability and mass torts, and transfer pricing.
Marsh & McLennan Companies Inc
1166 Avenue of the Americas
NEW YORK NY 10036