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Profile: New Relic Inc (NEWR.N)

NEWR.N on New York Stock Exchange

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New Relic, Inc. (New Relic), incorporated on October 5, 2007, is a provider of enterprise software. The Company's cloud-based platform and range of products (known as New Relic Software Analytics Cloud) enable organizations to collect, store and analyze software data in real time. The Company's New Relic Software Analytics Cloud consists of an integrated suite of products, a data database and an open platform. Its products for technology users focus on software performance management and monitoring. New Relic offers an integrated suite of products, which include New Relic APM for application performance management; New Relic Mobile for mobile application performance management; New Relic Servers for server monitoring for cloud and data centers; New Relic Browser for end user experience monitoring and performance monitoring; New Relic Synthetics for software testing through simulated usage; New Relic Plugins, which are plugins to extend its functionality into other applications; New Relic Alerts for policy management and delivering alerts across entire suite of products, and New Relic Insights for real-time big data analytics for business managers.

The Company's products are based on a cloud architecture and a software as a service (SaaS) delivery model. New Relic's SaaS solution can manage hybrid cloud and heterogeneous architectures, including on-premise software. Its products support a range of software development languages and frameworks, such as Java and .NET, Ruby, hypertext preprocessor (PHP), Python and Node.js, as well as mobile operating systems, including iPhone operating system (iOS) and Android. The Company provides application program interfaces (APIs) and software development kits (SDKs) for customers, partners and developers to build applications, which integrate with and embed its product functionality into other applications. The Company has developed a library of purpose-built software agents that supports a range of programming languages, mobile platforms and operating systems. Its agent software code is deployed onto application servers, browsers, mobile devices and operating systems. The Company's cloud-based, big data database can store and prepare amounts of data for analysis and querying. Its New Relic Insights application, which utilizes a flexible and schema-less database architecture for unstructured data, allows storage of new data types, including data collected by agents and through its APIs.

New Relic APM

New Relic APM provides visibility into the performance and usage of server-based applications, such as data pertaining to response time, transaction throughput, error rates, transactions and user satisfaction. New Relic APM provides a range of features, including transaction tracing, X-ray sessions, cross application tracing, thread profiling, database diagnostics and slow structured query language (SQL) traces. New Relic APM provides reporting and alerting functionality through standard configurations, as well as customer-defined policy configurations. The alerts include application performance degradation, falling traffic and declining user satisfaction metrics. Alerts can be delivered through a range of channels, including e-mail, text messages, push notifications and social channels, and can be integrated with bug tracking systems and group chat applications. New Relic APM's transactions feature enables business users to collect and analyze data generated by business transactions separately from data about application performance.

New Relic Mobile

New Relic Mobile provides code-level visibility into the performance and health of mobile applications running on the iOS and Android mobile operating systems. New Relic Mobile provides code-level diagnostics for native application code running on the mobile device and enables performance, throughput, crash reporting and error analysis for the interactions between the mobile application and the supporting backend services. New Relic Mobile provides detail on usage of mobile device resources, including central processing unit (CPU), memory and network bandwidth from actual user devices. The User Interactions feature provides breakdowns of time spent in the code running on the device, including view loading, method calls and data store activity.

New Relic Servers

New Relic Servers provides visibility into server and operating system performance for physical and virtual servers, including servers that are deployed on-premise or in the cloud, by analyzing key metrics, which include CPU usage, physical memory, network activity, and disk input/output utilization and capacity. New Relic Servers provides end-to-end visibility into how server resources and utilization levels impact the applications being run. By presenting server performance with application performance in a shared user interface, New Relic Servers enables various departments to collaborate in identifying and addressing underlying performance issues.

New Relic Browser

New Relic Browser monitors the page view experiences of actual end users for desktop and mobile browser-based applications, and provides code-level diagnostics for JavaScript code running directly in the browser. New Relic Browser monitors the page load time for user interactions, providing data on how time is spent during each page load, including network time, request queuing, document object model processing and page rendering. New Relic Browser can automatically identify, track and analyze the geographic location of each page view to provide performance analytics by geography, including response time, user satisfaction, application adoption and usage trends.

New Relic Synthetics

New Relic Synthetics simulates usage and reproduces functionality that enables its users to test their software across the entire development life cycle. New Relic Synthetics uses open standards, including the open source scripting language Selenium. New Relic Synthetics is integrated into the Company's product suite, including New Relic APM, New Relic Browser and New Relic Insights. It lets the users select what region they want their test scripts to run from. Users can also run test scripts on their own systems.

New Relic Plugins

New Relic Plugins provides customers, partners and third-party developers with APIs and SDKs to build plugins that extend its functionality and data into various applications or information technology (IT) environment. The New Relic Plugin Central marketplace offers a range of downloadable plugins to users. It offers a click and drag dashboard creation tool that allows users to customize their user experience. Plugins are built to monitor IT architecture elements, including databases, networks, queuing systems, and communication tools, enabling customers to monitor their entire application stack.

New Relic Alerts

New Relic Alerts is a centralized notification system that delivers alerts from across the products in the New Relic Software Analytics Cloud. It allows users to manage alert policies and alert conditions, so that they receive early notification to identify potential performance issues and take action. New Relic Alerts is designed to integrate with communication and collaboration applications. New Relic Alerts provides a dedicated user interface for alert configuration and incident management across New Relic products.

New Relic Insights

New Relic Insights enables technology and business users to perform real-time analysis. New Relic Insights is built on an event database that runs in a cloud-hosted, distributed super-cluster. The Company has developed New Relic Query Language (NRQL) as a SQL-type query language for real-time analytics. NRQL has autocomplete capabilities that assist users by providing syntax as they type, suggesting built-in analytics functions, and can list the attributes and event types available for querying. New Relic Insights produces data visualizations with every query, with pre-built charts and graphs. New Relic Insights also includes a feature called Data Apps that enables users to create and publish a set of customer-curated dashboards, along with an optional search field, for use by non-technical business users.

The Company competes with AppDynamics, Inc., Dynatrace LLC, Splunk Inc., Hewlett-Packard Company, International Business Machines Corporation, Microsoft Corporation, Oracle Corporation, BMC Software, Inc., CA, Inc., Compuware Corporation, Riverbed Technology, Inc., SAP SE, Amazon Web Services, Inc., Google Inc. and Webtrends Inc.

Company Address

New Relic Inc

188 Spear St Ste 1200
SAN FRANCISCO   CA   94105-1750
P: +1650.7777600
F: +1302.6555049

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