Profile: TransAct Technologies Inc (TACT.A)
16 Jul 2019
TransAct Technologies Incorporated (TransAct), incorporated on June 17, 1996, designs, develops and sells market-specific solutions, including printers, terminals, software and other products for transaction-based and other industries. The Company operates through a segment, which includes design, development, assembly and marketing of transaction printers and terminals, and providing printer and terminal related software, services, supplies and spare parts. The Company's thermal, inkjet and impact printers and terminals generate labels and transaction records, such as receipts, tickets, coupons, register journals and other documents, as well as printed logging, and plotting of oil field and well drilling data. TransAct's products are sold under the AccuDate, Ithaca, RESPONDER, Epic, EPICENTRAL and Printrex brand names. The Company focuses on various markets, such as food safety, banking and point-of-sale (POS), casino and gaming, lottery and Printrex, Inc. (Printrex), which serves the oil and gas, medical and mobile printing markets.
The Company sells its products to original equipment manufacturers (OEMs), value-added resellers (VARs), selected distributors, as well as directly to end users. TransAct's product distribution spans across the Americas, Europe, the Middle East, Africa, Asia, Australia, the Caribbean Islands and the South Pacific. TransAct also provides printer service, spare parts, accessories and printing supplies. Through its TransAct Services Group (TSG), the Company provides a range of supplies and consumables used in the printing and scanning activities of customers in the hospitality, banking, retail, casino and gaming, Government, and oil and gas exploration markets. TransAct designs, develops, assembles and markets a range of transaction-based and specialty printers and terminals utilizing inkjet, thermal and impact printing technology for applications, primarily in the food safety, banking and POS, casino and gaming, lottery, oil and gas, medical and mobile printing markets. The Company's printers and terminals have various options, such as interface configuration, mounting configuration, paper cutting devices, paper handling capacities and cabinetry color. The Company designs and assembles custom printers for certain OEM customers. The Company also provides engineering and manufacturing services for the design and development of printers.
The Company's food safety terminals are printing devices that consist of an operating system, a touchscreen and over one or two thermal print mechanisms, which print expiration and enjoy by date labels. The Company's banking and POS printers include a range of optional configurations. In the banking market, the Company sells printers that are used by banks, credit unions and other financial institutions to print receipts and validate checks at bank teller stations. In the POS market, TransAct sells various models of printers utilizing inkjet, thermal and impact printing technology. The Company's printers are used primarily by retailers in the restaurant (including fine dining, casual dining and fast food) and hospitality industries to print receipts for consumers, validate checks, and print on linerless labels or other inserted media. The Company supplies lottery printers to IGT and its subsidiaries, which is a provider of lottery terminals. TransAct's printers are designed for printing of lottery tickets for various lottery applications. Epic 3000 is its lottery printer.
The Company sells various models of printers used in slot machines and video lottery terminals (VLT's) and other gaming machines that print tickets or receipts instead of issuing coins (ticket-in, ticket-out or TITO) at casinos, racetracks (racinos) and other gaming venues across the world. The Company's printers utilize thermal printing technology and can print tickets or receipts in monochrome or two-color (depending upon the model), and offer various other features, such as jam resistant bezels and a dual port interface that enables casinos to print coupons and promotions. The Company sells printers using thermal printing technology for use in non-casino establishments, including game types, such as Amusements with Prizes (AWP), Skills with Prizes (SWP), Fixed Odds Betting Terminals (FOBT) and other off-premise gaming type machines around the world. TransAct sells its products primarily to slot machine manufacturers, who include the Company's printers into slot machines and sell completed slot machines directly to casinos and other gaming establishments, and through its primary distributor, Suzo-Happ Group, across the world. The Company also offers a software solution, the EPICENTRAL Print System (EPICENTRAL), that enables casino operators to create promotional coupons and marketing messages and print them in real-time at the slot machine.
The Company's Printrex printers include wide format, rack mounted and vehicle mounted black/white and color thermal printers used by customers to log and plot oil field and down hole well drilling data in the oil and gas exploration industry. The Responder MP2 is an all-in-one mobile printing solution for a number of vehicles, including fire, police, insurance, public utilities and delivery. The Company sells wide format thermal printers used to print test results in ophthalmology devices in the medical industry, as well as vehicle mounted printers used to print schematics and certain other information in emergency services vehicles, and other mobile printing applications. The Company primarily sells its Printrex products directly to oil field service and drilling companies, and OEMs, as well as through regional distributors in the United States, Europe, Canada and Asia. Through TSG, the Company markets the sale of consumable products (including inkjet cartridges, ribbons, receipt paper, color thermal paper and other printing supplies), replacement parts, maintenance and repair services, and testing services for its products.
TransAct's maintenance services include the sale of extended warranties, multi-year maintenance contracts, 24-hour guaranteed replacement product service called TransAct Xpress and TransAct Care, and other repair services for its printers and terminals. Within the United States, the Company provides repair services through its eastern region service center in Ithaca, New York, its western region service center in Las Vegas, Nevada, and its oil and gas industry service center in Houston, Texas. Internationally, the Company provides repair services through its European service center located in Doncaster, the United Kingdom, and through partners located around the world. The Company also provides customers with telephone sales and technical support, and a personal account representative to handle orders, shipping and general information. TransAct also markets and sells consumable products through its online Webstore www.transactsupplies.com.
The Company competes with Avery Dennison Corporation, Ecolab Inc., Integrated Control Corp., Epson America, Inc., CognitiveTPG, Star Micronics America, Inc., Citizen-CBM America Corporation, Pertech Industries, Inc., Addmaster, Samsung/Bixolon, JCM Global, Nanoptix, Inc., Custom Engineering SPA, Imaging Systems Group, Inc., Wincor Nixdorf, Neuralog Inc. and GSI Group.
TransAct Technologies Inc
2319 Whitney Ave Ste 3b
HAMDEN CT 06518-3534