Profile: Tyler Technologies Inc (TYL)
19 Aug 2019
Tyler Technologies, Inc., incorporated on November 13, 1989, is a provider of information management solutions and services for the public sector, with a focus on local governments. The Company provides professional information technology (IT) services to its clients, including software and hardware installation, data conversion, training and product modifications. The Company operates through two segments: The Enterprise Software (ES) segment and The Appraisal and Tax (A&T) segment.
ES segment provides municipal and county governments and schools with software systems and services for information technology and automation needs that includes back-office functions, such as financial management, courts and justice processes, public safety, planning regulatory and maintenance, and land and vital records management. A&T segment provides systems and software that automate the appraisal and assessment of real and personal property, as well as property appraisal outsourcing services for local governments and taxing authorities. The Company's software solutions and services are grouped in six areas: financial management and education; courts and justice; public safety; property appraisal and tax; planning, regulatory and maintenance, and land and vital records management. It is also engaged in sales of software licenses and royalties, subscription-based arrangements, software services, maintenance and support, and appraisal services, among others. Through its subsidiary, Sage Data Security, LLC, the Company offers a suite of services that supports cybersecurity lifecycle, including program development, and education and training.
The Company's financial management and education solutions are enterprise resource planning systems for local governments, which integrate information across all facets of a client organization. Its financial management solutions include modular fund accounting systems that can be tailored for the needs of virtually any government agency or not-for-profit entity. The Company's financial management systems include modules for general ledger, budget preparation, fixed assets, requisitions, purchase orders, bid management, accounts payable, contract management, accounts receivable, investment management, inventory control, project and grant accounting, work orders, job costing, payroll and human resources.
The Company sells utility billing systems that support the billing and collection of metered and non-metered services, along with multiple billing cycles. Its Web-enabled utility billing solutions allow clients to access information online, such as average consumption and transaction history. In addition, the Company's systems can accept secured Internet payments through credit cards and checks. The Company also offers specialized products that automate city functions, including municipal courts, parking tickets, equipment and project costing, animal licenses, business licenses, permits and inspections, code enforcement, citizen complaint tracking, ambulance billing, fleet maintenance and cemetery records management. In addition to providing financial management systems to Kindergarten (K)-12 schools, the Company sells student information systems for K-12 schools, which manage activities, such as scheduling, grades and attendance. The Company also offers student transportation solutions to manage school bus routing optimization, fleet management, field trips and other related functions. The Company's financial management and education solutions include Web components that improve local governments' service solutions by facilitating online access to information for both employees and citizens and enabling online transactions.
Courts and Justice
The Company offers a suite of judicial solutions designed to handle multi-jurisdictional county or statewide implementations, as well as single county systems. Its court case management system is designed to automate the tracking and management of information involved in all case types, including criminal, traffic, civil, family, probate and juvenile courts. It also tracks the status of cases, processes fines and fees and generates the specialized judgment and sentencing documents, notices and forms required in the court process. Its targeted courtroom technologies allow courts to review calendars, cases and view documents in the courtroom.
The Company's court and law enforcement systems allow the public to access, through the Internet, a range of information, including non-confidential criminal and civil court records, jail booking and release information, bond and bondsmen information, and court calendars and dockets. In addition, the Company's systems allow cities and counties to accept payments for traffic and parking tickets over the Internet, with an automatic interface to back-office justice and financial systems. Its prosecutor system enables state attorney offices to track and manage criminal cases, including detailed victim information and private case notes. Its supervision system allows pre-trial and probation offices to manage offender caseloads. Supervision officers can track contact schedules, risk/needs assessments and reassessments, detailed drug test results, employment histories, compliance with conditions and payments of fees and restitution. In addition, the Company offers a court case management solution that automates and tracks all aspects of municipal courts and offices.
The Company's public safety software is a solution for law enforcement, fire and environmental management systems (EMS), including 911/computer-aided dispatch (CAD), records management, mobile computing, corrections management, Web-based information sharing and decision support. The software provides dispatching, and access to records, reports and actionable information from an agency's database. The Company offers records management solutions for law enforcement and fire track statistical, operational, investigative and management data for inquiry and reporting. Its mobile computing solutions for law enforcement and fire provide instant access to local, state, regional and federal databases through mobile devices. Its jail management systems document and manage information, including the booking and housing of persons in custody, supervising defendants on a pre-trial release, maintaining offenders sentenced to local incarceration and billing other agencies for housing inmates. Its civil processing solutions manage civil process needs from document receipt through service, payment process and final closeout. It also has a mobile electronic citation solution.
Property Appraisal and Tax
The Company provides systems and software that automate the appraisal and assessment of real and personal property, including record keeping, mass appraisal, inquiry and protest tracking, appraisal and tax roll generation, tax statement processing and electronic state-level reporting. Its systems are image and video-enabled to facilitate the storage of and access to property-related documents and for the online storage of digital photographs of properties for use in defending values in protest situations. Its other related tax applications are available for agencies that bill and collect taxes, including cities, counties, school tax offices, and special taxing and collection agencies. Its systems support billing, collections, lock box operations, mortgage company electronic payments and various reporting requirements.
Planning, Regulatory and Maintenance
The Company's planning, regulatory and maintenance software solutions are designed for public sector agencies, such as community development, planning, building, code enforcement, tax and revenues, public works, transportation, land control, environmental, fire safety, storm water management, regulatory controls and engineering. Its solutions help public sector agencies manage their day-to-day business functions while streamlining and automating the aspects of their land management, permitting and planning systems.
Land and Vital Records Management
The Company offers various software applications designed to help local governments enhance and automate operations involving records and document management. Its systems record, scan and index information for the documents maintained at the local governments, such as deeds, mortgages, liens, uniform commercial code (UCC) financing statements and vital records (birth, death and marriage certificates). Its applications include imaging systems with batch and scan processing capabilities, as well as receipting and cashiering systems and Web-enabled public access.
The Company provides its software products through its software as a service (SaaS) model, which utilizes the Company's private cloud. As part of its subscription-based services, the Company provides e-filing solutions that include the filing and management of court related documents for courts and law offices.
The Company provides a range of professional IT services to clients, utilizing its software products. The Company's clients contract with them for installation, training, and data conversion services in connection with their purchase of the Company's software solutions.
Maintenance and Support
The Company provides software support services to assist its clients in operating the systems and to update the software. The Company maintains its clients' software, through releases that contain improvements and incremental additions of features and functionality, along with updates necessary because of legislative or regulatory changes. The Company provides maintenance and support for its on-premises clients under annual, or in some cases, multi-year contracts.
The Company's property appraisal outsourcing services include the physical inspection of commercial and residential properties; data collection and processing; computer analysis for property valuation; preparation of tax rolls; community education regarding the assessment process, and arbitration between taxpayers and the assessing jurisdiction. The Company provides property appraisal outsourcing services for local government taxing authorities. It also sells property tax and/or appraisal software products in connection with appraisal outsourcing projects.
The Company competes with Oracle Corporation, Infor, SAP AG, SunGard, Thomson Reuters Corporation and Constellation Software, Inc.
Tyler Technologies Inc
5101 Tennyson Pkwy
PLANO TX 75024-3525