People: General Motors Co (GM.N)
16 Aug 2019
Ms. Alicia Boler-Davis is Executive Vice President - Global Manufacturing of the Company. Prior to this assignment, Boler Davis was senior vice president, Global Connected Customer Experience since December 2014, where she led the company’s connected customer activities, including infotainment, OnStar and GM’s Urban Active personal mobility initiatives. In February 2012, Boler Davis was appointed U.S. vice president, Customer Experience. Later that year, her role was expanded to vice president, Global Quality and U.S. Customer Experience. Under her leadership, GM improved vehicle quality and fundamentally redefined customer care and its interaction with customers through social media channels and Customer Engagement Centers. Previously, Boler Davis was simultaneously plant manager of the Michigan Orion Assembly and Pontiac Stamping facilities, as well as vehicle line director and vehicle chief engineer, North America Small Cars, positions she held through January 2012. Prior to that, she was plant manager at the Lansing, Mich., Consolidated Operations and Arlington Assembly in Texas, where she was the first African-American woman to be a plant manager at a GM vehicle manufacturing plant. Boler Davis has a bachelor’s degree in chemical engineering from Northwestern University, a master’s degree in engineering science from Rensselaer Polytechnic Institute and an MBA from Indiana University.
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