US safety commissioners call for investigation into Shein, Temu

Shein launches pop-up store in Johannesburg
Shein logo is seen inside the company's first pop-up store in Johannesburg, South Africa, August 2, 2024. REUTERS/Sisipho Skweyiya/File Photo Purchase Licensing Rights, opens new tab
NEW YORK, Sept 4 (Reuters) - Two leaders of the U.S. Consumer Products Safety Commission are calling for the agency to investigate e-commerce retailers Shein and Temu after "deadly baby and toddler products" were sold on both websites, according to a letter posted, opens new tab on the agency's website on Tuesday.
CPSC Commissioners Peter Feldman and Douglas Dziak want the agency to evaluate how Singapore's Shein, China's Temu and other foreign-owned e-commerce platforms comply with its rules, handle relationships with third-party sellers and represent imported products.
Shein and PDD Group's Temu, which both ship cheap merchandise into the U.S. from China, are raising "specific concerns" for the Commission for their use of de minimis, a rule exempting packages valued at $800 or less from tariffs if they are sent directly to shoppers.
A Shein spokesperson said the company is investing millions of dollars into strengthening its compliance programs. Earlier this year, Shein announced it would pour $50 million into compliance programs to ensure strict adherence to product safety standards and local laws and regulations.
Temu will cooperate any U.S. CPSC investigation, a company spokesperson said. The e-retailer requires all sellers to comply with applicable laws and regulations, including those related to product safety, the spokesperson said.
Critics of Shein and Temu attribute low prices and de minimis to Shein and Temu's success in the U.S. Both companies have also come under scrutiny for the quality of their products.
A bipartisan group of U.S. lawmakers last year planned to introduce a bill to eliminate the de minimis rule, which is widely used by e-commerce platforms, including third-party sellers on Amazon.com (AMZN.O), opens new tab and Walmart.com (WMT.N), opens new tab.

Sign up here.

Reporting by Arriana McLymore in New York City; Editing by Stephen Coates and Jonathan Oatis

Our Standards: The Thomson Reuters Trust Principles., opens new tab

Purchase Licensing Rights

Thomson Reuters

Arriana McLymore is a New York-based reporter covering e-commerce, online marketplaces, alternative revenue streams for retailers and in-store innovation. She previously reported on telecoms and the business of law.