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Empty shelves, poor customer service behind Sears' demise

Friday, October 12, 2018 - 01:38

Shoppers, former employees, and vendors say Sears' problems include limited merchandise, poor customer service, and bad leadership. Fred Katayama reports.

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Shoppers, former employees, and vendors say Sears' problems include limited merchandise, poor customer service, and bad leadership. Fred Katayama reports.

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Empty shelves, poor customer service behind Sears' demise

Friday, October 12, 2018 - 01:38